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Fleet Charge
Designed by International to provide you with consistent parts
pricing, nationwide superior service and simplified billings –
designed for today’s fleet needs!
Diamond Advantage
Credit card delivers solutions to situations encountered by
today’s trucking industry both at home and on the highway.
Diamond Connection
International’s computerized parts inventory management and
service tracking system.
COPP
Customer overhaul protection programs for your engines.
PM Service
Preventative maintenance programs.
Emergency Breakdown Protection
Gets you back on the road.
Surplus Parts Recovery Program
We'll give you full book value for your unwanted parts.
Fleet Charge -
Landmark and International’s Fleet Charge will provide you with
consistent parts pricing, nationwide, superior service and
simplified billing – designed for today’s fleet needs. The Fleet
Charge purchase management system gives fleets the flexibility they
need with instant credit at more than 900 participating
International dealer locations throughout North America.
Customer Card
- Held by designated employees who control your purchases.
- You choose whether or not to use a purchase order.
In-Station Card
- Held at the International dealer.
- Purchase order is always required.
- For fleets that operate more than 100 units.
Corporate Center Card
- Excellent choice for emergency road service groups.
- Card held at your central office as a back up to
In-station or
Customer Cards.
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Electronic information simplifies your accounts payable. Optional
electronic interchange (EDI) moves information from computer to
computer. One bi-monthly statement itemizes all your International
Dealer purchases.
Electronic Information
- Tracks every dollar spent on parts and service.
- Creates purchasing history.
- Saves time.
Diamond Advantage
- Whether you own 1 truck or 250, Diamond Advantage offers
nearly 1,000 International® Dealer locations to accommodate
your needs for quality parts and service. Also, you may enroll
in other Diamond Advantage programs such as Emergency Breakdown
Service (EBS®), the truck stop fuel program and the driver
assistance program – all designed to keep you rolling down the
highway.
Parts &
Service
Available at nearly 1,000 locations.
International provides the most comprehensive coverage of
quality parts and services for International and other
brand trucks. With Diamond Advantage, you receive… |
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- Guaranteed consistent and audited International parts
pricing throughout the participating International dealer
network.
- International dealer service locations nationwide
providing truck service and maintenance.
- Minimum one year unlimited warranty covering International
and International “All Makes” parts and the installation
labor if completed by an International dealer.
- Access to an International dealer near you by calling
1-800-44 Fleet.
Roadside Assistance
When and where you need it.
International Emergency Breakdown Service (EBS).
This optional program offered through Diamond Advantage offers:
- Our promise to get you up and rolling as quickly as
possible 24 hours a day, seven days a week.
- One phone number that provides breakdown assistance
anywhere in the US or Canada.
- Quality trained technicians at nearly 1,000 International
locations plus 16,000 selected service providers.
- Service available when you need it at a nominal per
incident fee, plus repair costs.
Driver Assistance
Personal assistance where you go.
The optional Open Road Drivers Plan® provides:
- Attorney referrals for covered and non-covered violations.
- Legal assistance.
- Member’s vehicle or personal property theft assistance.
- Access to bonds.
- Trip guarantees for accidents, vehicle theft and telephone
expense.
- Key and credit card protection.
- Truck stop directories.
- Discount services on eyeglasses, contact lenses, car
rentals and hotel/motel rates.
- The trucker guide to hotels/motels listings “truck
friendly” facilities along with truck parking
accommodations.
Fuel
Control Fuel Costs.
By enrolling in the Diamond Advantage Multi Service® Fleet Fuel
program you gain access to more than 2,400 fuel stops across the
nation. The fuel program also…
- Offers control and flexibility in fuel purchasing
policies.
- Includes the Select Price™ Stop program, a fuel buying
network that makes purchasing fuel more cost effective and
easier to manage.
- Provides a semi-annual updated guide to all truck stops as
well as 350 Select Price Stops with the lowest prices in
their areas.
- Features 100% reimbursement of fees when 80% of purchases
are made at Select Price Stops.
- Makes Insta Money™ advances available to drivers.
Diamond Connection
– International’s computerized parts inventory management
and service tracking system.
Now you have
help. Diamond ConnectionTM
- the parts inventory and fleet service tracking package
from International®.
Landmark International and Diamond Connection can
fulfill your needs not only for your International buses
but for any variety of all-makes parts requirements you
may have. |
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Keep it Connected!
Diamond Connection gives you parts and service tracking
expertise. Using bar code scanning technology, Diamond
Connection tracks your daily parts inventory requirements by
part number, description, supplier, bin location and cost. You
can assign hourly labor and the appropriate part numbers
directly to a vehicle order. Diamond Connection automatically
identifies all of your parts replenishment needs.
Keep them Rolling
Do not wait for your trucks to breakdown to do maintenance.
Diamond Connection applies your preventive maintenance schedule
by days, hours or mileage for each unit. This helps you reduce
breakdowns and maximize vehicle uptime while providing tracking
for each unit’s maintenance and repairs.
Reduce Downtime from Parts Stockouts
Bar code scanning technology eliminates redundant data entry by
automatically adjusting inventory as you disburse parts directly
to a job. This allows your International dealer to quickly
replenish your parts inventory, reducing the opportunity for
costly stockouts.
Eliminate Routine, Time-Consuming Parts Inventory Management
Diamond Connection accurate inventory records allow you to
identify slow moving or dead inventory and reduce your parts
inventory carrying costs.
Meet Your Management Goals with Diamond Connection Reports
Use the preventive maintenance report by unit to help meet
Department of Transportation (DOT) reporting requirements and
stay informed on future maintenance requirements for your entire
fleet. Generate accurate labor and parts expenditure reports per
unit. Building long-term maintenance and service histories by
unit, Vehicle Identification Number (VIN) and ATA/VMRS codes.
Diamond Connection Delivers State-of-the-Arts Parts Inventory
and Service Tracking for School Bus and Severe Service Fleets.
Keep it Simple
Diamond Connection is simple to operate and runs on Microsoft
Windows 95 or 98.
Diamond Connection is a parts and service program from
International, the largest truck parts and service distribution
network in North America.
Diamond Connection Support
- Delivers a preventative maintenance schedule by unit.
- Creates preventative maintenance reports.
- Keeps maintenance history of the entire fleet.
Eliminating time-consuming inventory management tasks to:
- Develop accurate inventory records.
- Reduce inventory carrying costs.
- End downtime associated with parts stockouts.
- Identify slow-moving or dead inventory.
- Reorder parts easily.
- Prevent redundant data entry.
Generate preventative maintenance and service reports by
unit.
Generate accurate labor and parts expenditure reports to:
- Build long-term maintenance and service histories by unit
and vehicle identification number (VIN).
- Assign ATA/VMRS codes.
- Track repair costs (parts & labor) per bus for any
period of time.
Easy to use.
Surplus Parts Recovery
Program
Obsolete and surplus parts in your fleet's shop inventory drain
profits from your bottom line. International® has the answer --
at full book value!
The Golden Parts Recovery Program can turn those antiques into
current parts that meet the requirements of your vehicles today
- freeing up shop space, improving shop productivity... and
converting dead dollar assets to real working capital.
We'll give you full book value for your unwanted parts.
COPP - Customer
overhaul protection programs for your engines.
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DT/DTA 360 &
DT/DTA 466 Engine Overhaul Plans from International®
The Customer Overhaul Protection Program (COPP®) |
Because your engine is the most important part of your vehicle,
it’s only natural to protect it in the most efficient way
possible. COPP offers 5 ways to do precisely that!
All five COPP plans are backed by an International limited
warranty* that covers all new or ReNEWed® parts installed and
the key components inspected. The warranty is fully
transferable, which increases the resale value of your vehicle.
And the national warranty service is available at all
participating International dealer locations across North
America.
The Choice: Five (5) COPP Plans
Plan One: Minor Overhaul
Consider Plan One if you are experiencing low power, high
crankcase pressure or high oil consumption, and if heavy future
use is not expected. It’s the least expensive of the plans and
therefore, an easy way to substantially increase the resale
value of you vehicle. The overhaul includes installation of:
- Piston Rings
- O-Rings
- Rod & Main Bearings
- Gaskets
- Lube Oil
- Lube Filters
- Fuel Filter(s)
- Air Treatment Element(s)
- Thermostat & Seal
- Crankcase Breather Element
The warranty* covers parts and workmanship on the minor
overhaul for 12 months; 50,000 miles (80,000 kilometers);
or 1,800 engine hours, whichever comes first. |
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Plan Two: In-Frame Overhaul
Plan Two is recommended if you’re experiencing low power, high
crankcase pressure, high oil consumption of high blowby. The
symptoms may be the same as engines requiring Plan One, but if
heavy usage is expected, you’ll need Plan Two. It will keep
your vehicle running for a long time before trade. This plan
includes installation of all of the items in Plan One, plus:
- Pistons
- Sleeves
- Cylinder Head (ReNEWed or rebuilt by dealer)
- Flat Tappets
- ReNEWed Injection Nozzles
- ReNEWed Water Pump
- ReNEWed Turbocharger
This limited warranty* period is also longer than Plan One. For
the in-frame overhaul, International will warrant the parts and
workmanship for 18 months; 100,000 miles (160,000 kilometers);
or 3,600 engine hours, whichever comes first.
Plan Three: Out-of-Frame Overhaul
Plan Three is suggested if you need a complete overhaul. Choose
Plan Three if heavy future usage is expected and if two or more
major items failed when inspected in Plans One or Two. It gives
you the extra warranty protection for all items in Plans One and
Two plus:
- ReNEWed Oil Pump
- ReNEWed Oil Cooler (new oil cooler is required for the DT/DTA
360 engine)
This limited warranty* for the out-of-frame overhaul covers
parts and workmanship for 24 months; 150,000 miles (240,000
kilometers); or 5,400 engine hours, whichever comes first.
Plan Four: ReNEWed Premium ELIMINATOR Engine Replacement
Plan Four is suggested if you have experienced a major failure.
Choose Plan Four if you plan to continue to run your vehicle for
a long time and can’t afford the downtime. Plan Four includes
the installation of a premium stripped engine complete with
filters, belts and hoses. The plan gives you warranty protection
for all items in Plan Three, plus:
- ReNEWed Premium ELIMINATOR Engine
- ReNEWed Turbocharger
This limited warranty* covers the engine and workmanship for 18
months and unlimited mileage.
Plan Five: ReNEWed ULTIMATE ELIMINATOR Engine Replacement
Plan Five is suggested if you experience a major failure as
well. Choose Plan Five whether you plan to continue to run your
vehicle or want to increase the resale value if you plan to
sell. Plan Five includes all of the items in Plan Four, plus:
- Fuel Lines
- Intake Manifold
- Exhaust Manifold
- Flywheel Housing
- Vibration Damper
- Oil Filters
- Fuel Injection Pumps
- Water Conditioning System
- ReNEWed Ultimate ELIMINATOR Engine, dyno-tested for
performance and dependability
This limited warranty* cover the engine and workmanship for 24
months and unlimited mileage.
*See your International dealer for
complete details of this limited warranty. No warranties extend
beyond the description on the face hereof. This warranty is in
lieu of all other warranties, expressed or implied. The Company*
specifically disclaims warranties of merchantability and fitness
for a particular purpose, all other representations to the first
user/purchaser and all other obligations or liabilities. The
Company further excludes liability for incidental and
consequential damages on the part of the Company or seller. No
person is authorized to give any other warranties or to assume
any other liabilities on the Company's behalf unless made or
assumed in writing by the Company, and no other person is
authorized to give any warranties or to assume any liabilities
on the seller's behalf unless made or assumed in writing by the
seller. Remedies Under State or Provincial Law: Some states and
provinces do not allow the exclusion or limitation or incidental
or consequential damages, so the above limitations or exclusion
may not apply to the owner. This warranty gives the owner
specific legal rights, and he may also have other legal rights
that may vary by state or province.
*International Truck and Engine Corporation, except in Canada
where it is Navistar International Corporation Canada. Kilometer
designations apply to vehicles sold in Canada.
PM Service –
Preventative maintenance programs.
Quality Service
Performance PM SM ensures that your vehicle will get the
best parts, premium oil and filters, and that it will be
serviced exclusively by factory- trained and certified
technicians. That means knowing the job is done right the
first time, every time.
Consistency & Value
With Performance PM you can count on outstanding service
wherever you need it. .
Convenience
International dealerships feature extended service hours, and
International's vast parts inventory network, the most hard to
find parts are readily available. .
Four Program Inspection Levels
- Quick Lube (30 point inspection)
- “A” Dry (71 point inspection)
- “A” Wet (71 point inspection)
- “B” Wet (83 point inspection)
Dry does not include engine oil and filters.
Versatility
Performance PM can be purchased the way that’s best for you:
you can participate on a job-by-job basis, or you can
pre-purchase and ensure low prices for an extended period of
time. You don’t have to make any unwanted commitments to take
advantage of Performance PM. Nor do you have to drive an
International truck; all makes are eligible for the program.
Additionally, Performance PM services can be paid for by credit
card, Fleet Charge® or Diamond AdvantageSM
, and are also available through service contracts on new and
used vehicles.
Items Included Depending on Inspection Level Chosen
- Turn key on – check fault codes
- Start engine – observe instrument operation
- Apply and release brakes 10 times
 low air buzzer
& light- that dash
parking brake value pops out at 35psi
- clutch peal
free travel
- clutch brake
operation
- transmission
hi-low splitter or two-speed axle control
- clutch and/or
neutral safety switch
- HVAC duct
defrosters, air vents, fan speed and controls
- HVAC duct
temperature, record
- windshield
wipers & washers
- horns,
electric, & air
- interior
lights, turn indicators & dash lights
- door glass and
mirror controls
- seats, seat
belts, & floor mats
- tractor hand
value
- power divider
shift operation
- 5th wheel
slider air lock operation
- air suspension
dump value
- ABS antilock
monitor light, if equipped
- parking brake
- hydraulic
brake booster, back-up motor, warning light & buzzer
- for 3 DOT
approved warning triangles
- for fire
extinguisher
- seals (boots)
– shifter, clutch, & steering shaft
- DOT sticker
validation
- Take oil sample
- Drain engine oil
- cab & body
appearance – condition & damage
- air fairings,
extenders & brackets
- license plate
holder & light
- Check lighting – headlights, tail/stop, turn signal,
marker, backup, reflectors & work lights
- doors –
access & latches
- hood latches
- steps &
grab handles
- fuel tank
straps & fuel fill cap
- batteries –
visual inspection of cables, clamping, corrosion, &
fluid levels, fill if necessary
- vertical
exhaust, muffler, clamps, brackets
- mirrors –
condition & mounts
- mud flaps /
splash guards
- trailer
electric / air hoses, glad hands
- cab air ride
system
- 5th wheel –
mounting & jaws
- frame &
crossmembers
- pintle hook
& safety chain loops
- body –
inspect doors, cargo latches, & lift gates
- tires &
wheels
- radiator &
shroud
- Pressure test cooling system
- Test DCA, extended life & freeze protection
- belts –
visual inspection for wear & tension
- hoses –
condition and/or leaks
- hose &
wire routing, securing
- exhaust –
mounting, clamping & evidence of leaks
- air cleaner
housing, air-to-air piping & clamping
- air cleaner
restriction gauge
- alternator –
visual inspection
- wiper blade
condition
- starting
system – visual inspection
- steering
shaft, shaft U-joints, box mounting, pitman arm & drag
link
- power steering
fluid level
- master
cylinder fluid level
- Top off washer fluid
- Drain water from fuel water separator
- Change fuel filter
- Change fuel water separator element
- Change water filter
- APAD’S
controller for fault codes
- for oil leaks
– engine, steering, axle, transmission & differential
- engine &
transmission mounts
- transmission
oil level
- drivelines
& U-joints
- transmission
& differential yoke for play
- differential
oil level
- springs,
hangers, & shocks
- tie rod ends
- air tanks, air
dryer – drain & observe for oil & water
- horizontal
exhaust, muffler, clamps, & brackets
- brake rod
travel
- brake lining
and/or pad wear
- ABS wiring
& routing
- PTO, wetline
pump & hose routing
- air ride
height
- Install oil plug & torque
- Raise front axle – inspect king pins & wheel
bearings
- Grease king pins following the “turn & load”
procedure
- Grease & complete chassis
- Change oil filter
- Fill engine with oil & run, recheck level
- automatic
transmission fluid level
- Install PM sticker in window
- Reset oil change light
- Review PM sheet with Service Writer
Control Your Costs Even in Uncontrollable Situations!
Whenever, wherever your truck goes down…. Emergency Breakdown
Service takes over, 24 hours a day, 365 days a year at 16,000
locations.
Emergency Breakdown Service
(EBS®) provides roadside assistance from time of
breakdown to vehicle service, 24 hours a day, 7 days a week. In
addition to nearly 1,000 International dealers, a national
network of 16,000 service locations support customers.
International provides a referral service for all fuel – and
tire – related breakdowns. This service is available to both
Fleet Charge® and Diamond Advantage® members.
Breakdowns are
inevitable, whether they are tires, fuel, or mechanical.
EBD brings you the coverage and power of Fleet Charge or
Diamond Advantage and its service network. It manages
labor costs and hours to acceptable standards. You don’t
have to worry about runaway costs in a crisis situation.
Compare EBS advantages with any breakdown program on the
road today!
- Cost Control
- Management records
- Quality Work
- Convenient Credit Everywhere
- Quality Work
- Consolidated Billing
- 16,000 Service Locations
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It’s 4 AM… and one of your trucks just threw a belt! What
happens in the next few minutes can make the different between
delivering on-time or a broken customer promise – a loss to
both you and your customer.
The Emergency Service Coordinator picks up your driver’s
tool-free call at the 24-hour EBS Control Center.
The driver’s breakdown location, mechanical symptoms, vehicle
specs and name and phone number are recorded and entered into
the EBS computer.
Working form up-to-date component data on all makes of trucks,
the experienced Emergency Service Coordinator analyzes initial
repair requirements.
The Coordinator stays with your truck, checks on its progress,
makes sure it’s done right and verifies correct repair costs.
The EBS Control Center notifies your company when the truck is
ready to roll.
Billing is
carefully audited, then consolidated with other Fleet
Charge or Diamond Advantage purchases. Detailed breakdown
reports by truck and charges reach your company every
month.
All that attention is provided for every EBS incident for
a small per call administrative fee! There are no other
hidden charges, no annual dues, and no enrollment fee.
The days of “get it fixed and going again at any cost”
are gone forever. Today, emergency road repair costs are
managed for you by a team of diligent Emergency Service
Coordinators backed by the industry’s largest truck
dealer network – INTERNATIONAL!
EBS is an optional program in both the Fleet Charge and
Diamond Advantage purchase management card programs. |
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